How can we help?

Yes — message us within 6 hours of ordering and we will update or cancel it before it ships.

Use the Track order page with your order number and email or phone, or sign in to your account to see live status updates.

Orders ship within 24 hours and arrive in 2–4 working days nationwide. Express next-day delivery is available in major cities.

Delivery is free on orders over Rs. 5,000. Otherwise standard delivery is Rs. 250 and express is Rs. 450.

We currently deliver nationwide only. International shipping is coming soon — join our newsletter to hear first.

Unopened, unused products can be returned or exchanged within 7 days of delivery. See our full return policy for details.

We are so sorry! Send us a photo within 48 hours and we will send a replacement at no cost.

Our formulas are dermatologist tested and free from parabens and sulphates. We always recommend a patch test before first use.

Always. We never test on animals at any stage of development.

Our eau de parfums are blended at a high concentration and typically last 10–12 hours on skin.

Cash on delivery, and JazzCash, Easypaisa or bank transfer (upload your payment screenshot at checkout). Card payments are coming soon.

Our team verifies transfer screenshots within a few working hours and confirms your order by email.